This paper examines the processes of knowledge creation and sharing for service delivery in commercial banks in Katsina Metropolis, Katsina State. The objective of the study is to identify the strategies used by commercial banks in Katsina for creating and sharing knowledge to enhance service delivery in Katsina Metropolis, Katsina State. The study adopted quantitative research method using descriptive survey research design. The population consisted of three hundred and seven six (376) and one-hundred and ninety six participant was used as a sample size of the study based on the Research Advisor’s Table 2006.. Questionnaire was used as an instrument for data collection. The data collected was analysed using descriptive statistics (i.e. simple frequency tables and percentage). The finding of the study indicated strategies of sharing and/or distribution of knowledge for services delivery in the study area includes practices, guidance and mentorship, imitations, observations, on-the-job training, one-to-one conversation, brainstorming sessions, training with internal and external experts, teamwork, apprenticeship, one-to-one meetings and job rotations. Other strategies include text messages, e-mail, workshop, seminars, symposiums and conferences. However, informal social meeting outside of the workplace, purchasing and or acquisition of books, manuals, suggestion box, directory of people’s skills, writing a report after training, resource planning and newsletter were recorded not strategies of sharing and/or distribution of knowledge for services delivery in commercial banks in Katsina metropolis. The study recommend that there is a need for knowledge management centre in all the commercial banks in Katsina metropolis and the Nigeria at large. This could inform of special library or information centre that deals with the acquisition of various and relevant knowledge in to the organization to compete in global economy. Moreover, these centers will provide banks with access to both internally created knowledge and external research findings and expert insights, supporting their daily operations and strategic initiatives.